Solar 101

Not every dip in production means something is broken. Solar systems follow the sun, the seasons, and the weather. Here is what's normal, what solar quietly does for your property, and how to tell when it's time to look closer. No membership needed.

What's normal

Less production in winter

Your system makes less in winter than in summer, and that is expected. Winter days are shorter, the sun sits lower in the sky so its light reaches your panels at a slant through more atmosphere, and cloudy days are more common.

When it might be a problem: a month is well below the same month last year with similar weather.

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Cool, sunny days are your panels' best days

Solar panels are made of silicon cells, and silicon converts sunlight to electricity more efficiently when it is cool. Panels are rated at 77°F (25°C) cell temperature. For every 1.8°F (1°C) hotter than that, most panels lose about 0.3% to 0.5% of their output. On a sunny day, panels often run 35°F to 70°F hotter than the air around them.

When it might be a problem: output drops on cool, clear days too.

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Zero production at night

Your system makes nothing between dusk and dawn, and your inverter goes to sleep. Some monitoring apps show "offline," "sleeping," or "no communication" overnight. This is normal. Production should start again shortly after sunrise.

When it might be a problem: the system is still showing zero or offline by mid morning on a clear day.

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The midday peak, and why it may look flat on top

On a clear day, production rises in the morning, peaks around midday, and falls in the afternoon, making a smooth hill on your monitoring chart. On very bright days, the top of that hill may look flat. That happens when your panels can produce more than your inverter is rated to convert, so the inverter caps the output at its limit. This is called clipping, and designers often size systems this way on purpose because it makes more energy over the whole year.

When it might be a problem: the chart has sudden drops, jagged gaps, or a much lower peak than usual on clear days.

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No power during a grid outage (solar only)

If you have solar without a battery, your system shuts off when the utility power goes out, even on a sunny day. This is required by safety code. It keeps your system from sending power onto lines that utility crews are repairing. Your system restarts on its own a few minutes after grid power returns.

When it might be a problem: grid power has been back for more than an hour and your system has not restarted.

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Solar doesn't mean unlimited electricity

Your system's size and your estimated savings were based on the electric bills you gave the solar company, usually your past year of use. If you start using more, your savings will drop. Running your air conditioner twice as long, adding an electric vehicle, or switching a gas appliance to electric (like replacing a gas oven with an electric one) all add load your system wasn't sized for.

When it might be a problem: your bills went up but your use didn't. Compare your system's production to the same months last year.

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Growing trees and shade

Your system's expected production was based on the trees and plants around your home at the time it was installed. Trees keep growing. As they begin to shade your panels, production drops, and fixing that is up to you. Tree shade is rarely, if ever, covered by a warranty.

When it might be a problem: production slowly falls year after year, or drops at the same time each day as a shadow moves across your panels.

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An overheating inverter

Inverters have built-in thermal protection. If one gets too hot, it reduces its output or shuts itself off to protect itself, then turns back on once it cools down. An inverter mounted outside on a south or west facing wall in full sun can heat up, shut down, cool off, restart, and repeat the cycle through a hot afternoon. Hot weather alone can disrupt your system's output this way.

When it might be a problem: your system shuts off on hot afternoons and comes back on in the evening, or your inverter shows a temperature warning.

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Animals under your panels

Squirrels, rats, birds, and other animals can crawl under your panels on a roof or ground mount and nest there. Some chew on the wires. The wire under your panels has a tough, outdoor-rated coating, but animals can still chew into and through it, which can stop your system from producing and create a safety hazard.

When it might be a problem: your system stops producing suddenly, or one part of it stops, and you have seen animals on your roof.

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Which way your panels face

In the U.S., south facing panels produce the most. East and west facing panels also work well. East facing panels produce more in the morning, west facing panels produce more in the late afternoon and evening, and both produce well around midday. North is the worst direction for panels on a roof or a ground mount.

When it might be a problem: your production is well below the estimate in your contract. That estimate should already account for the direction your panels face.

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Loose wires on the roof

The wires under your panels should be tied up off the roof surface using approved methods. Wires that hang loose can drag on the roof. Over time, wind and movement rub them against the shingles, which scrapes away the insulation and can eventually cause a fault that shuts your system down.

When it might be a problem: you can see wires hanging below the edge of your panels or lying on the roof. Have a pro secure them. Don't touch them yourself.

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Vents under or near your panels

Your roof vents need to stay open and clear. Some installers cut down roof vents and cover them with panels. That can keep bathroom exhaust and plumbing vents from venting properly, which can cause moisture problems and bad smells coming back into your house.

Ask for photos when your system is installed

When your system is installed, ask your installer for photos showing everything underneath all of your arrays. Use them to check the quality of the work:

Pollen, dust, and construction dirt

Dirty panels

A film of pollen, dust, or dirt from nearby construction can cut your production, and in Georgia spring pollen is the most common culprit. A good rain often washes most of it away. If it doesn't, you can usually rinse your panels yourself without ever leaving the ground.

How to rinse your panels safely:

  1. Stay on the ground. Never climb onto your roof to clean panels. A fall is far more dangerous than a little lost production.
  2. Use a garden hose with a jet nozzle. If your nozzle has a jet setting that can reach the rooftop, plain water is usually all you need.
  3. Rinse only early in the morning, or a few hours after dusk.
  4. Spray from the top edge of the panels down so the water carries the dirt off.
  5. Keep the spray away from your inverter, disconnects, and any electrical boxes or wiring.

Beware: never spray cool water on hot panels. Panel glass is tempered, just like a car windshield. And just like a hot windshield hit with cold water, hot panel glass can crack or shatter from the sudden temperature change. After hours in the sun or hot weather, wait until the panels have cooled: early morning, or a few hours after dark.

Skip these: pressure washers, soap, scrub brushes, and harsh cleaners. They can damage the panel's surface coating and seals, and some manufacturers say they can void the warranty.

When it might be a problem: production stays low after a good rinse or a heavy rain, or you see bird droppings, leaves, or debris that water from the ground won't reach. That's a job for a pro with the right equipment.

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What solar quietly does for you

A cooler attic

Panels shade your roof. They absorb sunlight that would otherwise bake your shingles, and air moving through the gap between the panels and the roof carries much of that heat away. A UC San Diego study measured about 38% less heat reaching the roof under panels and ceilings about 5°F cooler during the day. A cooler attic can mean your air conditioner works less on hot afternoons. Results vary with climate, roof type, and how the panels are mounted.

Source: UC San Diego, 2011

Protection for the roof underneath

The roofing under your panels is sheltered from direct sun, hail, and wind-driven rain, which can help those materials last longer. Keep in mind the mounting points themselves need to stay well sealed. If you ever see a leak near a mount, have it checked.

Home value

Studies have found that buyers pay more for homes with owned solar. How much depends on your local market and your system. Leased systems can add steps when you sell.

Quiet

Solar panels have no moving parts and make no noise. Most inverters are quiet too, with at most a faint hum or a small cooling fan.

Long manufacturer warranties

Most panels come with a product warranty and a performance warranty, often 25 years or longer, that guarantee they will still produce a set share of their original rating decades from now. Inverters and batteries have their own, usually shorter, warranties. Keep your paperwork. SolarTriage can store it with your system.

Safety and warranties

Is it safe to work on my own solar system?

Some things, yes. Most of what fixes a system is checking a display, an app, or a breaker built for owners to use. SolarTriage labels every step and stops you at anything that belongs to a licensed pro. It will never tell you to open equipment or go on your roof.

Will using SolarTriage void my warranty?

SolarTriage only suggests checks that owners are normally expected to do, and it never has you open equipment. Your warranty terms have the final word, so check them if you're unsure. SolarTriage also tells you when a problem is likely covered, so you call your installer or the manufacturer first.

Still not sure if something is wrong?

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