Find out what's wrong with your solar before you pay someone to look.
Diagnose problems, lower your bill, and get more from your battery, with help from a licensed electrician when you need it.
Your equipment
Example systemSolar panels
WorkingREC Alpha Pure 405W
Size 24 panels · 9.7 kW
Warranty to 2046
Optimizers
WorkingSolarEdge S440
Size 24 units
Reporting 24 of 24
Inverter
Needs a lookSolarEdge SE7600H
Size 7.6 kW AC
Last code 3x11, June 14
Battery
WorkingSolarEdge Home Battery
Size 9.7 kWh
Backup reserve 30%
Monitoring
WorkingSolarEdge Monitoring
Size Net meter
This month 612 kWh
Inverter code 3x11: arc fault. Likely a loose DC connection. See what's safe to check, or talk to a Solar Triage specialist.
Four ways we help
1
Learn your system
A short course and plain guides built around the equipment you own.
2
Find it and fix it safely
Diagnose by symptom or error code, with every step labeled DIY-Safe, Caution, or Licensed-Only.
3
Live help from a licensed pro
Coming soonBook a chat, phone, or video session.
4
Get the right local pro
Send a service request with your diagnosis attached, so you only pay for the fix.
Everything in SolarTriage
Diagnose a problem
Plain answers for error codes and odd behavior.
Production check
Is your system making what it should?
Lower your bill
Why your bill is still high, and what to change.
Battery settings coach
The right reserve and mode for how you live.
Backup runtime
How long your battery will last in an outage.
EV charger help
Your charger company shut down. Now what?
Know your system course
Learn your system in short lessons.
Commercial reports
Monthly site reports for business owners.
Your app says zero. Now what?
When an error code appears or production drops, it's hard to tell a quick check from a real failure. SolarTriage helps you understand what to do next before you pay for a service visit.
Every step is labeled before you touch anything
Safe checks are clearly separated from work for a qualified professional. Smoke, burning smell, or a swollen battery? Leave the building and call 911—no troubleshooting first.
Check your warranty before you spend a dime
SolarTriage tracks your install date and equipment warranties, so you know who to call first when a problem may be covered. If your installer has gone out of business, it explains your options.
Written and reviewed by a licensed electrician
Every guide is written and reviewed by a licensed electrical contractor with 27 years in solar, and checked against manufacturer documentation before it's published.
Built around the equipment on your roof
More than 130 issues across these brands, with more added every month.
- Enphase
- SolarEdge
- SMA
- Fronius
- Tesla Powerwall
- Generac PWRcell
- FranklinWH
- Sol-Ark
- SunPower
- ABB
- Delta
- LG
- BYD
- sonnen
- Panasonic
- CPS
- Yaskawa Solectria
Get answers before you get a bill
SolarTriage is opening to owners by invitation. Tell us about your system and we'll send your invite.
Request an invite