Coming soon

Understand the system on your roof

You don't need to be an electrician to know what your solar equipment does. A little understanding turns a scary screen into a normal Tuesday.

The problem

Inverters go to sleep at night. Apps say "offline." Output looks flat at noon. Without knowing what's normal, every odd reading feels like a breakdown, and it's easy to pay for a visit you didn't need.

What the course does

Short lessons cover how solar makes power, how your system connects to the grid, why solar shuts off in an outage, how to read your numbers and how seasons and shade change things. Members then get lessons for their own equipment: what it looks like, what its lights mean, what's safe to check and how the warranty works. Each lesson ends with a short quiz.

Sample lesson, in full

How solar makes electricity

Example

Solar panels turn sunlight into electricity. Their silicon cells do this work without moving parts. The panels themselves make no noise. The amount they produce changes with the light reaching them and with conditions around the system.

The inverter is another key part. It converts the power from the panels. It also has a limit on how much it can convert at once. On a very bright day, the panels may be able to produce more than that limit. The inverter then caps its output. This is called clipping. It is often part of the system's design, not a sign that something broke.

Sunlight sets the daily rhythm. Production rises after sunrise and stops between dusk and dawn. At night, the inverter goes to sleep. Some apps describe this as sleeping, offline, or no communication. Those messages can be normal overnight. Zero production by midmorning on a clear day is a different situation.

More heat does not mean more electricity. Silicon cells convert sunlight more efficiently when they are cool. A cool, clear day can give strong output, while a hot afternoon can reduce it. Summer can still produce more in total because its days are longer.

Light can also be blocked. Dirt, pollen, bird droppings, and shade can reduce production. With some string inverter systems, shade on one panel can reduce output from a whole group. Microinverters and power optimizers limit that shading loss to the affected panels.

The monitoring app reports what the system is doing. It is not the equipment that makes electricity. Missing app data can be a reporting problem even while the inverter is producing normally.

There is also a safety boundary. Panel wiring can remain at high voltage while the sun is shining. Ground-level observations and app information are different from inspecting or repairing electrical parts. Wiring faults belong with a licensed solar professional.

What you can do

  1. DIY-SafeVerify solar input — check whether panels are shaded, dirty, or it's simply too cloudy/early/late for sufficient generation.
  2. DIY-SafeCheck the inverter/gateway's local display or LED status directly, if accessible without going on the roof.
  3. DIY-SafeDo not attempt to inspect DC wiring, open the inverter/combiner, or reset the fault yourself.
  4. Licensed-OnlyA licensed electrician or installer must locate and repair the fault using insulation-resistance testing.

Made-up numbers for illustration. Not a real member or a real bill.

Free tip

"Offline" at night is usually normal

When the sun goes down, most inverters switch off and stop talking to the app until morning. Seeing "sleeping," "offline" or "no communication" overnight is expected. Zero production by mid-morning on a clear day is the thing to look into.

Be first in line when it opens

SolarTriage is opening to owners by invitation. The working tools are for signed-in members; this page only shows a sample.

Request an invite